SARA BEAUTIES'S CUSTOMER CARE

Are SaraBeauties products comfortable for Skin & Body?

Yes, All SaraBeauties products sealed, secure and manufactured while maintaining from the step of creation, assembly, strong, high quality, storage, shipping and usage.

What are the delivery times when ordering?

We generally deliver all orders in 7-21 working days, even though most of our deliverables arrive with 10 - 14 working days. It's because there might be occasional delay due to customs clearance processes, which are totally out of our control.

What payment methods does SaraBeauties.com accept?

Currently, we accept PayPal Payments, Credit Cards & Bank Payments. If you would like to use a different payment method, our team will assist your request, Plz contact us info@SaraBeauties.com

Can I return the order?

We offer 7-days after delivery hassle-free return for your items. Provided that the SaraBeauties are in their original shape & not opened. Unfortunately, we cannot accept any returns that do not meet above requirements.

Are SaraBeauties products comfortable for Skin & Body?

Yes, All SaraBeauties products sealed, secure and manufactured while maintaining from the step of creation, assembly, strong, high quality, storage, shipping and usage.

Where does SaraBeauties inspiration come from?

SaraBeauties is the online beauty platform for worldwide that provides curated indie skincare, body care & wellness products.

We are trying always to add beauty to your beauty, so we are giving you high-quality tools & products to make your body, face & beauty more excellence about the others.

SaraBeauties ( Add beauty to your beauty )

I haven't received my item, What can I do?

This is rarely happened with us. However, in case your order hasn't arrived on time, You can contact us directly via the chat button on our website or use the contact in the contact page. Our team will response instantly and fix the issue for you.

Can you tell me more about the quality of SaraBeauties products??

The quality is our unique selling point. Our customers all over the world has always appreciated the quality of SaraBeauties.

You can see the reviews about the products on our website and you can of course check our Instagram account out and see yourself how the customers talk about the quality of SaraBeauties products.

What is the package I received is damaged or faulty?

We always work hard to ensure that all items are of the highest quality and guarantee to our customers a great brand experience.

However, if you have a concern with a faulty or damaged item, please email us at info@SaraBeauties.com, or you can use the chat button on our website to reach us directly.

Our team will urgently review the matter and find the best solution for you.

How much does the shipping cost?

FREE. Our shipping policy is to make your purchase process as fun and easy as possible. Therefore, we have included the shipping price in the total price of SaraBeauties products.

How do you ship my order?

The shipping process is made very easy.

We will ship your order on the same day you place the order via first class shipping carrier.

The partner we work with is the Official Shipping Company to ship SaraBeauties products to all customers all over the world.

When will my order arrive?

We ship your order on the same day you place the order.

Therefore, the shipping times are as follow:

We generally deliver all orders in 7-21 working days, even though most of our deliverables arrive with 10-14 working days.

This is because there might be occasional delay due to customs clearance processes, which are totally out of our control.

How can I track my order?

When your order is shipped, we will immediately send you an email containing a tracking code.

Clicking on this code, you will be able to know where is your item and when it is going to arrive to you.

In case you did not receive this email, please email us at info@SaraBeauties.com or use the chat button on our website to reach out to our team.

Does SaraBeauties.com deliver worldwide?

Currently, we deliver to ( USA & Europe ). We have collaborated with variety of shipping companies to guarantee reaching our customers easily.

If you don't live in USA & Europe, please contact us and we will arrange the shipping for you.

Can I return the order after I received it?

We offer 7-days after delivery hassle-free return for your items.

The package must be in original condition and the items are not opened and haven't been used in any way.

Unfortunately, we cannot accept any returns that do not meet above requirements.

What are the conditions to accept my return?

We accept your return in case:

1 - You received wrong item.

2 - The item has arrived damaged.

How do I request a return?

To initiate a return, simply email us at info@SaraBeauties.com "using the same e-mail address you used to order the item" and please write your order number in the email so we can track it fast.

We will see if your order meet our return conditions and then email you to provide an answer about your return if it is accepted or not.

What happens after my return is accepted?

We will send you an email containing the address to where you have to send the package. and once your package is received, we will inspect it and report to you with our decision.

If the conditions are met, we will refund you within 3 working days with the same payment method you used to order.

When I return my package, Who will pay for the return shipping price?

There are two approaches:

1 - If your package is damaged or wrong, We will pay for the return shipping price.

2 - If you don't like the package after you received it, and you decided to return it, then you have to pay for the return shipping price

What payment methods does SaraBeauties.com accept?

Currently, we accept Credit Cards, Bank Payments and PayPal Payments. If you would like to use a different payment method, our team will assist your request!

Please contact us directly at info@SaraBeauties.com or use chat button on our website to reach out to our team and arrange the payment for you.

Is it safe to purchase online from SaraBeauties.com Store?

Absolutely! SaraBeauties.com uses variety of technological security methods to ensure a safe payment for our customers.

In addition, our privacy policy indicates that we do not store any credit card details nor do we share your personal information with any third party for any reason.

However, if you are still concerned with placing your order, please contact info@SaraBeauties.com and we will contact you regarding an alternative method to place your order!

How can I contact you in case of any issue?

To reach our team you can use the 24/7 Live Chat on the website, or email us at info@SaraBeauties.com.

Ask a Question

Our team is ready to help you 24/7. You can reach us in case you have an issue with your order, you want to know more about Sara Beauties range, You have a question related to the usage of Sara Beauties products, or even just to say Hi

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